
Thanks to modern technology, it’s now possible for computer software to understand speech. In this guide, we’ll discuss what voice recognition is, where you can use it, what benefits it has, and why you should be using it if you’re a business owner. Despite this, speech recognition is still relatively new, and many people remain sceptical about what it does and how it can be used. Many businesses are adopting this new way of working, whether to improve their own internal processes or upgrade their customer service systems. Whether it’s asking Alexa the time or navigating a business phone system, you’ll have encountered it before. Voice recognition will be a key part of the future of communication.


Examples of systems with voice recognition.Advantages and disadvantages of voice recognition.
